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Merchant Support
Thank you for contacting merchant support. We look forward to assisting you with all your payment needs. Simply fill in your information below and a professional Fidelity associate will connect with you.
Note: Our associates will respond during normal business hours.
Our hours of operation are Monday-Thursday 9:00am-6:00pm and Friday 9:00am-3:00pm EST.
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Resources
- Next Day Funding
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- PCI Compliance
- Glossary of Terms
- Lower Rates Guaranteed
- What are Merchant Services?
- Frequently Asked Questions
- User Guides and Tutorials
- Recent changes in SNAP/EBT
- EMV Information Program
- Daylight Savings Time
- The Do’s and Don’ts of Processing Credit Cards
